How do I order custom grillz from Ice Jeweller?

Simply place your order through our website. Once payment is confirmed, we send you a complimentary impression kit to capture the exact shape of your teeth. After we receive your impression, our team creates a precise 3D model and begins crafting your grillz in your chosen material. We keep you updated at every step until your finished piece is ready for delivery.

How long does it take to receive my custom grillz order?

From the moment we receive your impression kit, you can expect your order to be completed within 4 to 6 weeks. This includes shipping the impression kit to you, receiving your mold, and completing the full process of 3D modeling, casting, stone setting, polishing, coating and finishing your custom piece.

What materials are grillz made from?

Our grillz are crafted from high-quality sterling silver as well as solid yellow gold, rose gold, and white gold in 10K and 14K. We also offer custom-colored coating options including black, red, and any other color on request. For stone settings, we work with lab-grown diamonds and moissanite for exceptional brilliance and quality.

Are grillz comfortable to wear?

Yes. Each grillz is custom-made from your personal dental impression, ensuring it follows the exact shape and contours of your teeth. This precise fit provides a secure hold that feels natural, comfortable, and well-balanced when worn.

How do I create the perfect mold for my grillz?

Once your order is confirmed, you receive a complimentary impression kit with step-by-step instructions. The impression takes only a few minutes to complete. Once we receive your mold, our team carefully reviews it to ensure accuracy and precision before beginning the crafting process.

Do you offer worldwide shipping on grillz?

Yes, Ice Jeweller offers free UK delivery and worldwide shipping on all custom grillz and jewellery orders. We ship to the USA, Australia, Canada, Europe, and beyond.

How much do custom grillz cost in the UK?

Our custom grillz start from £96 for silver gap grillz,with gold pieces from around £300 and diamond-set pieces up to £2,340. Prices vary depending on material (925 silver, 10K or 14K gold), number of teeth, and stone setting (lab diamonds or moissanite).

How do I contact Ice Jeweller?

You can contact us via WhatsApp at +447713302333, email at icejewellerltd@gmail.com, or DM us on Instagram @iced_grillz. Our team is happy to assist with any questions about your order.

How long do custom grillz take – step-by-step timeline from impression to delivery, Ice Jeweller UK

How Long Does It Take to Get Custom Grillz? Step-by-Step Timeline

June 16, 2026

The most common question before ordering custom grillz is simple: how long is this actually going to take? The honest answer is around 4–6 weeks from the moment you place your order — but that number covers several distinct stages. Here's exactly what happens at each one, and where the time actually goes.

The Full Timeline at a Glance

Stage	What Happens	Time
1. Order placed	Impression kit dispatched to you	1–3 days
2. Impression kit arrives	You take your dental impression	Same day
3. Return impression	Kit sent back by post	1–3 days
4. Design & CAD	Grillz designed digitally, preview sent	3–7 days
5. Design approval	You review and confirm the design	1–2 days
6. Crafting	Grillz cast, set, and finished by hand	7–14 days
7. Quality check & dispatch	Final check, then shipped to you	1–3 days
Total		~3–5 weeks

Stage 1: Placing Your Order & Impression Kit Dispatch (Days 1–3)

Once your order is placed, a free dental impression kit is dispatched to your address. This typically arrives within 1–3 business days by Royal Mail or courier, depending on your location in the UK.

The kit contains everything you need: impression trays, moulding putty, step-by-step instructions, and a pre-paid return envelope.

Stage 2: Taking Your Impression (Day 3–5)

Taking your impression takes around 10–15 minutes at home. The putty sets quickly, and the instructions walk you through the process step by step — it doesn't require any dental experience or special tools.

The impression captures the exact shape and contours of your teeth, which is what allows the final grillz to fit precisely rather than being a generic mould.

One tip: take your time, read the instructions fully before starting, and make sure the putty is mixed evenly. A clean, complete impression avoids any back-and-forth that could add time to the process.

Stage 3: Returning Your Impression (Days 5–8)

Once your impression is taken, you package it up and send it back using the pre-paid return envelope included in the kit. Return delivery typically takes 1–3 business days.

As soon as the impression arrives and is checked, the design stage begins.

Stage 4: CAD Design & Digital Preview (Days 8–15)

This is where your grillz are designed digitally. A jeweller uses your impression to model the exact shape of each tooth, then applies your chosen style — open face, solid, bustdown, diamond cut, or a custom combination — in CAD software.

Once the design is complete, a digital preview (render) is sent to you for approval before any metal is cast. This step exists specifically to give you a chance to request changes — adjust coverage, style details, stone placement, or sizing — before the piece is made.

For most orders this takes 3–7 business days, though complex designs with intricate stone settings or custom shapes may take slightly longer.

Stage 5: Design Approval (Days 15–17)

You review your CAD preview and either approve it or request changes. Most customers approve on the first preview. If you want adjustments, a revised design is typically turned around within 1–2 business days.

This is your main opportunity to shape the final piece, so it's worth being thorough — check the coverage, the style, and the proportions against what you envisioned.

Stage 6: Crafting Your Grillz (Days 17–31)

Once approved, crafting begins. This is the longest single stage in the process and where the skill goes. Depending on the piece, it involves:

Casting the metal from your impression using the CAD model
Hand-finishing the metal surfaces
Stone setting (for iced-out, bustdown, or stone-set designs) — each stone is placed individually by hand
Polishing to the finished standard

Simpler designs (solid, open face) typically take 7–10 days to craft. More complex pieces — fully iced bustdown sets, multi-stone designs, or bespoke shapes — can take up to 14 days as each stone is set by hand.

Stage 7: Quality Check & Dispatch (Days 31–34)

Before your grillz leave the workshop, they go through a final quality check — verifying the finish, stone security, and fit against the original impression. Once passed, they're packaged and dispatched to you by tracked delivery, typically arriving within 1–3 business days.

What Can Affect the Timeline?

Stone-set designs take longer. Bustdown and fully iced sets involve significantly more hand-finishing than solid or open face designs — expect to add 3–5 days to the crafting stage.

Complex custom shapes. Initials, symbols, or bespoke designs require additional CAD iteration, which can add a few days to the design stage.

Delays in returning your impression. The clock on crafting doesn't start until your impression arrives. If the return is delayed in the post, that time adds directly to your overall wait.

Design revision rounds. If you request changes to the CAD preview, each revision adds roughly 1–2 business days. Being clear about what you want upfront reduces this.

Planning Around an Event

If you're ordering for a specific date — a wedding, festival, performance, or photoshoot — work backwards from that date:

Allow at least 6 weeks from your order date to be comfortable
For events in under 4 weeks, contact us directly before ordering to discuss whether the timeline is achievable

It's better to order earlier than needed than to be cutting it close. Rush orders are occasionally possible depending on current workshop capacity, but cannot be guaranteed — ask before placing your order if you have a hard deadline.

Frequently Asked Questions

Can I get grillz faster than 4–6 weeks? Occasionally, depending on workshop capacity at the time. If you have a tight deadline, contact us before ordering to discuss whether an expedited timeline is possible. Standard timelines cannot be shortened during busy periods.

Does the turnaround include weekends and bank holidays? Business days only. UK bank holidays and weekends add to the calendar time, though not the working-day count. Factor in any holidays that fall within your order window.

What happens if my impression doesn't come out clearly? If the impression is incomplete or unclear, we'll contact you and a replacement kit can be sent. This does add time, which is why getting it right first time matters — follow the instructions carefully and don't rush the impression step.

Will I see the design before it's made? Yes — every order includes a CAD preview for approval before any metal is cast. Nothing is made until you've confirmed the design.

Can I track my delivery? Yes. Both the outbound impression kit and the finished grillz are sent on tracked services, and tracking details are provided at each stage.

Plan Ahead, Get It Right

The 4–6 week timeline exists because every piece is designed and crafted specifically for your teeth — not picked off a shelf. That precision is what makes the fit, the finish, and the longevity worth the wait.

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